Frequently Asked Questions

Find answers to common questions about our furniture and services

Does the furniture come pre-assembled?

Most Tribesigns products require assembly. We provide detailed instruction manuals and all necessary hardware in every package to ensure a smooth setup process.

What materials are used in your furniture?

We primarily use high-quality E1 grade particle board and robust metal frames to ensure durability, stability, and environmental safety for your home.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to the carrier's website.

Do you offer bulk discounts for office projects?

We do offer special pricing for bulk purchases and B2B orders. Please contact our support team with your project details for a custom quote.

What should I do if my item arrives damaged?

Please inspect your package upon arrival. If there is any damage, contact us within 48 hours with photos of the damage, and we will send replacement parts or a new unit immediately.

Are your products covered by a warranty?

Yes, all Tribesigns products come with a 12-month worry-free warranty against manufacturing defects from the date of purchase.